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If the username and password are different, make sure you have the correct username and password. Is the same username and password used for sending email? Incoming and outgoing email server addressДoes the outgoing server require authentication? Collect the required information from your email providerД«efore checking your advanced settings, you'll need to look on your email provider's website, or contact your email provider, to determine the correct server settings. If you're having problems with one of these accounts, see Special instructions for other accounts. Note:В There are special instructions for Yahoo! Mail, iCloud, and QQ accounts. For more information, see Set up email in Mail for Windows 10. Select the account your want to remove, and select Delete account from this device.ДЄdd the account again. In some cases, you can resolve sync issues by removing your account from the Mail and Calendar apps and adding it again.ДЄt the bottom of the left navigation pane, select. WARNING: If you disable your antivirus software, don't open any email attachments or click any links in messages from people you don't know.

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Check the software documentation to learn how to temporarily turn it off. Although we don't recommend permanently turning off security software, temporarily turning off the software will let you determine if it is preventing you from syncing your email or calendar events. Third-party firewalls or antivirus software might prevent you from syncing your email and calendar events. In the list of allowed apps and features, select the check box next to Mail and Calendar, and select the check boxes in the Private and Public columns. Select Fire and network protection > Allow an app through firewall > Change settings.

If you can sync your email when the firewall is turned off, you'll need to allow the Mail and Calendar apps through the firewall. Allow Mail and Calendar apps through Windows Firewall IMPORTANT: Make sure to repeat the steps above reenable the firewall for each network profile. If you can now sync your email, you'll need to allow the Mail and Calendar apps through the firewall. Go to Start and open Windows Defender Security Center.Д¬hoose a network profile and turn off Windows Firewall for that profile. If you haven't installed alternative security software, you should temporarily turn off Windows Defender Security Center.

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Windows Defender Security Center is free security software that's included with Windows 10. Turn off Windows Defender Security Center

For more information, contact your administrator. Note:В If your device is connected to a network, your network policy settings might prevent you from completing these steps. Contact your email provider for support.Д¬heck with your email provider about the status of your email server: If your email provider doesn't have a website and you can't set up your email on another app or device, contact your email provider to see if your email server is accessible.ДЇirewalls and antivirus software might prevent you from syncing your email and calendar events. If you can't, there might be an issue with your email server. Try sending email from another app or device: If you have another email app or another computer or mobile device, try sending and receiving email from that app or device. Sign in to your email account via the website and confirm that you can send and receive email there. Try sending email via the web: Many email providers let you access your email via a website. Make sure your device is connected to the internet. If you're experiencing issues when sending or receiving email, make sure that you can access your email server.Д¬heck that your device is connected to the internet: To send or receive email, you'll need internet access.

Check the connectivity to your email server If that doesn't solve your issue, try the solutions below. Try the general troubleshooting solutions in Troubleshooting Mail and Calendar apps for Windows 10. Before you beginД«efore you begin, make sure that your device has the latest operating system and app updates. To fix the issue, please try each of the following solutions in order. We're sorry you're having problems with the Mail and Calendar apps for Windows 10.

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Calendar for Windows 10 Mail for Windows 10 More.